In this episode of The Business Book Club, we explore Mindwise by Nicholas Epley — a fascinating deep dive into how we understand the minds of others, and why we so often get it wrong. Blending psychology, neuroscience, and behavioural science, Epley reveals the invisible forces shaping empathy, perspective-taking, and communication — and how our assumptions about what others think can lead to misunderstandings in both business and everyday life.

The book challenges our confidence in how well we “read” people, showing that mind reading — our ability to infer others’ thoughts and emotions — is often flawed. Through vivid research examples, Epley explains how to bridge this gap by listening actively, asking questions, and being curious instead of certain.

In this episode, we unpack how Mindwise applies to leadership, negotiation, teamwork, and customer relationships. By learning to see others more clearly — and understand ourselves better — we can improve collaboration, reduce conflict, and make smarter, more human decisions in every area of work and life.